Lessons in reading: Part 2

If you read yesterday's blog you will get an idea what I am having to put up with. Here is the continuation of it.

GM:

Hi,

Have you tried downloading the client again ? What download did you use ?

Best Regards,
GM Lovakat,
EVE Customer Support.

(Eye twitch)

Eye Twitching Me:

Lovakat:

No offense or anything but do you NOT read anything I type? I said I downloaded it from your site and I am not the only one with this issue.

Here is the link I got it from and why bother redownloading it when LOT of other people are having this issue as well? ITS on your end that needs to be fixed not ours.

This is where I got it from.
LINK: https://secure.eveonline.com/ft/FreeTrialSignup.aspx?aid=103543

I do apologize if I seem snappy but you have had me repeat things twice. I have explained the issue..4 times on the client and 3 times on the forum. Its bound to make anyone annoyed.

GM:

Hi,

I understood that you downloaded the client from our website, however, there is different types of download. There is the online installer and the offline one. It is why I asked you which one you used.

Could you please try downloading again from: http://www.eveonline.com/download/ ?
Downloaded files can be corrupted during the download and we have no indication of a corrupted file on our side.

If you could also give me the link to the forum thread so I can have a look, it would be nice.

Best Regards,
GM Lovakat,
EVE Customer Support.

(Sigh)

Me:

1: http://www.eve-search.com/thread/1521967/page/2#36

2: http://eve-search.com/thread/1532929/author/Vjorn%20Angannon#1

3: http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1524127&page=2#37

4: http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1524127

All with the same issue I do.

Just go to google and type in the following:

EVE Online valueError: too many values to unpack

and you shall see the issues and be sure to set it for the past week.

GM:

Hi,

This is an issue I wasn't aware of.
Have you tried to download this: http://cdn1.eveonline.com/client_repair/324/repair.exe as said in the forum thread ?
Have you followed the other tips in this thread ?

Best Regards,
GM Lovakat,

EVE Customer Support.

(Wonders if people understand the meaning of certain things....)

Me:

How am I going to repair something I cannot install? I have no directory for it to direct the file to or put the file in unless I put it in the

C:\ProgramData\CCP\EVE\downloads folder?

GM:

Hi,

I'm really sorry, but this is really out of my knowledge, I will move this petition into technical so a specialized GM can help you with this.
Please accept our apologies for the inconvenience.

Best Regards,
GM Lovakat,
EVE Customer Support.

(REALLY?)

Me:

Ok thank you for trying to help. I have also enclosed 2 pictures of my issues.

*Still waiting to hear from the specialized GM*